Who we are
This website is operated by Katapult Creative.
Our website address is katapultcreative.co.uk.
If you have any questions about this privacy policy or how your personal information is handled, you can contact us using the details provided on our Contact page.
What information we collect
We may collect personal information when you:
- complete a contact or enquiry form
- request a social media audit or other service
- contact us by email, phone or social media
- interact with our website
This may include your name, email address, telephone number, business details and any information you choose to include in your enquiry.
How we use your information
We use the information you provide to:
- respond to enquiries
- discuss or provide our services
- manage ongoing client relationships
- improve our website and marketing
- understand how visitors use our website
- meet any legal or administrative requirements
We will only use your personal information where we have a legitimate reason to do so.
Contact forms
When you submit a form through this website, the information you provide is sent to Katapult Creative so that we can respond to your enquiry.
Please do not submit sensitive personal information through our website forms unless it is necessary.
Cookies and analytics
This website may use cookies and similar technologies to help the site function properly and to understand how visitors use it.
We may use services such as Google Analytics to collect anonymous or aggregated information including pages visited, time spent on the website, device type and general location information.
Where required, non-essential cookies will only be used after you have given consent through the website’s cookie settings.
Embedded content and third-party services
Pages on this website may include content or links from third-party services such as Instagram, Facebook, LinkedIn, Google or other platforms.
When you interact with third-party content, those services may collect information about your activity in accordance with their own privacy policies.
Who we share your information with
We do not sell your personal information.
Information may be processed by trusted service providers that help us operate the website and business, such as website hosting, email, analytics or form-processing providers.
We may also disclose information where we are legally required to do so.
How long we keep your information
We only keep personal information for as long as reasonably necessary for the purpose it was collected, including responding to enquiries, managing client relationships and meeting legal or accounting obligations.
Your rights
Depending on the circumstances, you may have rights over your personal information, including the right to:
- ask what personal information we hold about you
- request that inaccurate information is corrected
- ask for your information to be deleted
- object to or restrict certain uses of your information
- withdraw consent where processing is based on consent
To make a request, please contact Katapult Creative using the details on our Contact page.
Security
We take reasonable steps to protect personal information and use reputable providers to host and operate this website. However, no method of online transmission or storage can be guaranteed to be completely secure.
Changes to this policy
We may update this privacy policy from time to time to reflect changes to the website, our services or the tools we use.
Last updated: September 2026